Swisscom Trust Services > Service Status

Malfunction video identification SRS-Videoident EU - Analyse ongoing

Written by Joseph Koenig | Dec 15, 2025 2:55:06 PM

Video identification via SRS Videoident EU (Identity.TM/ID NOW) is disrupted. The product has been temporarily deactivated. Analysis is already underway.

Impact:

SRS Ident page: Product not available

SRS API: Process cannot be terminated

We will report updates here.