https://trustservices.swisscom.com/en/support/developer-section/service-status-overview Hier finden Sie Status Informationen zu den Services, die Swisscom Trust Service anbietet. en Wed, 14 Oct 2026 08:03:59 GMT 2026-10-14T08:03:59Z en https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/st%C3%B6rung-beim-signing-service-neuer-status-behoben <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <p style="color: #374151; background-color: #ffffff;"><span style="font-weight: normal;"><span style="font-weight: bold;"></span>Affected Service</span>: Signing Service</p> <p style="color: #374151; background-color: #ffffff;"><span style="font-weight: normal;">Status</span>: The issue has been resolved</p> <p style="color: #374151; background-color: #ffffff;">Best regards<br>Your Swisscom Trust Services Team</p> </div> </div> </div> </div> </div> </div> <br> <p style="font-weight: normal;"><br><br><br><br></p> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <p style="color: #374151; background-color: #ffffff;"><span style="font-weight: normal;"><span style="font-weight: bold;"></span>Affected Service</span>: Signing Service</p> <p style="color: #374151; background-color: #ffffff;"><span style="font-weight: normal;">Status</span>: The issue has been resolved</p> <p style="color: #374151; background-color: #ffffff;">Best regards<br>Your Swisscom Trust Services Team</p> </div> </div> </div> </div> </div> </div> <br> <p style="font-weight: normal;"><br><br><br><br></p> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=26693344&amp;k=14&amp;r=https%3A%2F%2Ftrustservices.swisscom.com%2Fen%2Fsupport%2Fdeveloper-section%2Fservice-status-overview%2Fst%C3%B6rung-beim-signing-service-neuer-status-behoben&amp;bu=https%253A%252F%252Ftrustservices.swisscom.com%252Fen%252Fsupport%252Fdeveloper-section%252Fservice-status-overview&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Signing Service Wed, 14 Oct 2026 08:00:18 GMT https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/st%C3%B6rung-beim-signing-service-neuer-status-behoben 2026-10-14T08:00:18Z Joseph Koenig https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/st%C3%B6rung-beim-signing-service <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <p style="color: #374151; background-color: #ffffff;"><span style="font-weight: normal;"><span style="font-weight: bold;"></span>Affected Service</span>: Signing Service</p> <p style="color: #374151; background-color: #ffffff;">Dear Customers</p> <p style="color: #374151; background-color: #ffffff;">There is currently a disruption affecting the Signing Service. It is not possible to create signatures at this time.</p> <p style="color: #374151; background-color: #ffffff;">Status: Signatures cannot be finalized at this time. The cause of the disruption is currently being investigated.</p> <p style="color: #374151; background-color: #ffffff;">Best regards<br>Your Swisscom Trust Services Team</p> </div> </div> </div> </div> </div> </div> <br> <p style="font-weight: normal;"><br><br><br><br></p> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <p style="color: #374151; background-color: #ffffff;"><span style="font-weight: normal;"><span style="font-weight: bold;"></span>Affected Service</span>: Signing Service</p> <p style="color: #374151; background-color: #ffffff;">Dear Customers</p> <p style="color: #374151; background-color: #ffffff;">There is currently a disruption affecting the Signing Service. It is not possible to create signatures at this time.</p> <p style="color: #374151; background-color: #ffffff;">Status: Signatures cannot be finalized at this time. The cause of the disruption is currently being investigated.</p> <p style="color: #374151; background-color: #ffffff;">Best regards<br>Your Swisscom Trust Services Team</p> </div> </div> </div> </div> </div> </div> <br> <p style="font-weight: normal;"><br><br><br><br></p> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=26693344&amp;k=14&amp;r=https%3A%2F%2Ftrustservices.swisscom.com%2Fen%2Fsupport%2Fdeveloper-section%2Fservice-status-overview%2Fst%C3%B6rung-beim-signing-service&amp;bu=https%253A%252F%252Ftrustservices.swisscom.com%252Fen%252Fsupport%252Fdeveloper-section%252Fservice-status-overview&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Signing Service Wed, 14 Oct 2026 07:34:57 GMT https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/st%C3%B6rung-beim-signing-service 2026-10-14T07:34:57Z Joseph Koenig https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/draft-rollback-abgeschlossen-services-wieder-verf%C3%BCgbar <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #001155; font-size: 18px;">Good morning</span> </div> <div style="line-height: 20px;"> <span style="color: #001155; font-size: 18px;">&nbsp;</span> </div> </div> <div style="line-height: 20px;"> <span style="color: #001155;"> </span> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <p><span style="color: #001155;"><strong>Status:</strong> Services available</span></p> <p><span style="color: #001155;">All services are fully available to customers.</span></p> <p><span style="color: #001155;"><strong>Current status:</strong></span></p> <ul> <li style="color: #001155;"><span style="color: #001155; font-size: 18px;">The platform is running stably.</span></li> <li style="color: #001155;"><span style="color: #001155; font-size: 18px;">The core functions have been successfully tested.</span></li> <li style="color: #001155;"><span style="color: #001155; font-size: 18px;">An irregularity has been detected, but it has no impact on the availability or functionality of customer services.</span></li> <li style="color: #001155;"><span style="color: #001155; font-size: 18px;">The situation is being monitored continuously, and we are working on a permanent solution.</span></li> </ul> <p><span style="color: #001155;">We apologize for any inconvenience this may have caused and thank you for your understanding.</span></p> <p><span style="color: #001155;">Best regards</span><br><span style="color: #001155;"><strong>Your Swisscom Trust Services Team</strong></span></p> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #001155; font-size: 18px;">Good morning</span> </div> <div style="line-height: 20px;"> <span style="color: #001155; font-size: 18px;">&nbsp;</span> </div> </div> <div style="line-height: 20px;"> <span style="color: #001155;"> </span> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <p><span style="color: #001155;"><strong>Status:</strong> Services available</span></p> <p><span style="color: #001155;">All services are fully available to customers.</span></p> <p><span style="color: #001155;"><strong>Current status:</strong></span></p> <ul> <li style="color: #001155;"><span style="color: #001155; font-size: 18px;">The platform is running stably.</span></li> <li style="color: #001155;"><span style="color: #001155; font-size: 18px;">The core functions have been successfully tested.</span></li> <li style="color: #001155;"><span style="color: #001155; font-size: 18px;">An irregularity has been detected, but it has no impact on the availability or functionality of customer services.</span></li> <li style="color: #001155;"><span style="color: #001155; font-size: 18px;">The situation is being monitored continuously, and we are working on a permanent solution.</span></li> </ul> <p><span style="color: #001155;">We apologize for any inconvenience this may have caused and thank you for your understanding.</span></p> <p><span style="color: #001155;">Best regards</span><br><span style="color: #001155;"><strong>Your Swisscom Trust Services Team</strong></span></p> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=26693344&amp;k=14&amp;r=https%3A%2F%2Ftrustservices.swisscom.com%2Fen%2Fsupport%2Fdeveloper-section%2Fservice-status-overview%2Fdraft-rollback-abgeschlossen-services-wieder-verf%C3%BCgbar&amp;bu=https%253A%252F%252Ftrustservices.swisscom.com%252Fen%252Fsupport%252Fdeveloper-section%252Fservice-status-overview&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Signing Service Multi-Authentication Broker Sun, 11 Oct 2026 03:22:25 GMT https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/draft-rollback-abgeschlossen-services-wieder-verf%C3%BCgbar 2026-10-11T03:22:25Z Rojan Kaya https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/draft-status-update-laufende-wartungsarbeiten <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #000000;">Good evening</span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">&nbsp;</span> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #000000;"><strong>Status:</strong> Migration in progress Maintenance work on the AIS service is currently being carried out as planned. </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">The technical teams are proceeding with the scheduled migration and validation steps. </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">&nbsp;</span> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;"><strong>Possible Impact:</strong> The previously announced service restrictions will remain in effect until the end of the maintenance window. The scheduled completion time remains unchanged. </span> </div> <div style="line-height: 20px;"> &nbsp; </div> <div style="line-height: 20px;"> <span style="color: #000000;">Thank you for your patience. </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">Best regards</span> <br> <span style="color: #000000;"><strong>Your Swisscom Trust Services Team</strong></span> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #000000;">Good evening</span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">&nbsp;</span> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #000000;"><strong>Status:</strong> Migration in progress Maintenance work on the AIS service is currently being carried out as planned. </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">The technical teams are proceeding with the scheduled migration and validation steps. </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">&nbsp;</span> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;"><strong>Possible Impact:</strong> The previously announced service restrictions will remain in effect until the end of the maintenance window. The scheduled completion time remains unchanged. </span> </div> <div style="line-height: 20px;"> &nbsp; </div> <div style="line-height: 20px;"> <span style="color: #000000;">Thank you for your patience. </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">Best regards</span> <br> <span style="color: #000000;"><strong>Your Swisscom Trust Services Team</strong></span> </div> </div> </div> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=26693344&amp;k=14&amp;r=https%3A%2F%2Ftrustservices.swisscom.com%2Fen%2Fsupport%2Fdeveloper-section%2Fservice-status-overview%2Fdraft-status-update-laufende-wartungsarbeiten&amp;bu=https%253A%252F%252Ftrustservices.swisscom.com%252Fen%252Fsupport%252Fdeveloper-section%252Fservice-status-overview&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Signing Service Multi-Authentication Broker Sun, 11 Oct 2026 00:00:00 GMT https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/draft-status-update-laufende-wartungsarbeiten 2026-10-11T00:00:00Z Rojan Kaya https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/draft-wartungsarbeiten-gestartet-ais-service <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #000000;">Good evening</span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">&nbsp;</span> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #000000;"><strong>Status:</strong> Ongoing maintenance The scheduled maintenance on the AIS service has begun as planned.</span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">&nbsp;</span> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> <strong>Date:</strong> Saturday, October 10, 2026</span> <br> <span style="color: #000000;"><strong>Start:</strong> 10:00 p.m. (CEST) As part of this work, the existing PKI infrastructure will be migrated to a new operating platform. </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">&nbsp;</span> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;"><strong>Possible Impact:</strong> During the maintenance window, affected services may be temporarily unavailable. </span> </div> <div style="line-height: 20px;"> &nbsp; </div> <div style="line-height: 20px;"> <span style="color: #000000;">Currently, the work is proceeding according to schedule. </span> </div> <div style="line-height: 20px;"> &nbsp; </div> <div style="line-height: 20px;"> <span style="color: #000000;">Thank you for your understanding. </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">Best regards</span> <br> <span style="color: #000000;"><strong>Your Swisscom Trust Services Team</strong></span> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #000000;">Good evening</span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">&nbsp;</span> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #000000;"><strong>Status:</strong> Ongoing maintenance The scheduled maintenance on the AIS service has begun as planned.</span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">&nbsp;</span> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> <strong>Date:</strong> Saturday, October 10, 2026</span> <br> <span style="color: #000000;"><strong>Start:</strong> 10:00 p.m. (CEST) As part of this work, the existing PKI infrastructure will be migrated to a new operating platform. </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">&nbsp;</span> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;"><strong>Possible Impact:</strong> During the maintenance window, affected services may be temporarily unavailable. </span> </div> <div style="line-height: 20px;"> &nbsp; </div> <div style="line-height: 20px;"> <span style="color: #000000;">Currently, the work is proceeding according to schedule. </span> </div> <div style="line-height: 20px;"> &nbsp; </div> <div style="line-height: 20px;"> <span style="color: #000000;">Thank you for your understanding. </span> </div> <div style="line-height: 20px;"> <span style="color: #000000;">Best regards</span> <br> <span style="color: #000000;"><strong>Your Swisscom Trust Services Team</strong></span> </div> </div> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=26693344&amp;k=14&amp;r=https%3A%2F%2Ftrustservices.swisscom.com%2Fen%2Fsupport%2Fdeveloper-section%2Fservice-status-overview%2Fdraft-wartungsarbeiten-gestartet-ais-service&amp;bu=https%253A%252F%252Ftrustservices.swisscom.com%252Fen%252Fsupport%252Fdeveloper-section%252Fservice-status-overview&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Signing Service Multi-Authentication Broker Sat, 10 Oct 2026 20:00:00 GMT https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/draft-wartungsarbeiten-gestartet-ais-service 2026-10-10T20:00:00Z Rojan Kaya https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/st%C3%B6rung-bei-sms-zustellungen-ins-sunrise-netz-behoben <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <strong>Affected Service:</strong> SMS messages sent to recipients on the Sunrise network </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> Dear Customers </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> The previously reported issue with SMS delivery to <strong>the Sunrise network</strong> has been resolved. </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> According to feedback from our provider, SMS delivery is once again functioning properly, and the delays that occurred in the meantime have returned to normal. </div> </div> </div> </div> </div> </div> <h3> </h3> <ul> <li>SMS delivery to the Sunrise network is available again.</li> <li>There are currently no other known restrictions </li> </ul> <div style="line-height: 20px;"> Best regards <br> <strong>Your Swisscom Trust Services Team</strong> </div> <br> <p style="font-weight: normal;"><br><br><br><br></p> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <strong>Affected Service:</strong> SMS messages sent to recipients on the Sunrise network </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> Dear Customers </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> The previously reported issue with SMS delivery to <strong>the Sunrise network</strong> has been resolved. </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> According to feedback from our provider, SMS delivery is once again functioning properly, and the delays that occurred in the meantime have returned to normal. </div> </div> </div> </div> </div> </div> <h3> </h3> <ul> <li>SMS delivery to the Sunrise network is available again.</li> <li>There are currently no other known restrictions </li> </ul> <div style="line-height: 20px;"> Best regards <br> <strong>Your Swisscom Trust Services Team</strong> </div> <br> <p style="font-weight: normal;"><br><br><br><br></p> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=26693344&amp;k=14&amp;r=https%3A%2F%2Ftrustservices.swisscom.com%2Fen%2Fsupport%2Fdeveloper-section%2Fservice-status-overview%2Fst%C3%B6rung-bei-sms-zustellungen-ins-sunrise-netz-behoben&amp;bu=https%253A%252F%252Ftrustservices.swisscom.com%252Fen%252Fsupport%252Fdeveloper-section%252Fservice-status-overview&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Signing Service SMS Wed, 07 Oct 2026 09:07:14 GMT https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/st%C3%B6rung-bei-sms-zustellungen-ins-sunrise-netz-behoben 2026-10-07T09:07:14Z Rojan Kaya https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/st%C3%B6rung-bei-online-identifikationen-%C3%BCber-pxl-vision-behoben <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <h6 style="line-height: 20px;"><strong>Affected Service:</strong> Identifications via PXL Vision</h6> <div style="line-height: 20px;"> <span style="background-color: transparent;"> </span> </div> <div style="line-height: 20px;"> <span style="background-color: transparent;">&nbsp;</span> </div> <div style="line-height: 20px;"> <span style="background-color: transparent;">Dear Customers</span> </div> <div style="line-height: 20px;"> <span style="background-color: transparent;">&nbsp;</span> </div> <div style="line-height: 20px;"> <span style="background-color: transparent;"> </span> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> The previously reported issue with our identification partner, <strong>PXL Vision</strong>, has been resolved. All affected services have been restored and are once again fully available. Customers should no longer experience any limitations </div> </div> <div style="line-height: 20px;"> <span style="background-color: transparent;"> </span> </div> <div style="line-height: 20px;"> <span style="background-color: transparent;"> </span> </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <h3 style="font-size: 24px;">&nbsp;</h3> <h3 style="font-size: 24px;">Current Status</h3> <div style="line-height: 20px;"> The service provider has resolved the cause of the outage. All services are available again and are functioning properly </div> <div style="line-height: 20px;"> &nbsp; </div> <div style="line-height: 20px;"> Thank you for your patience during this outage. </div> <div style="line-height: 20px;"> &nbsp; </div> </div> <div style="line-height: 20px;"> Best regards <br> <strong>Your Swisscom Trust Services Team</strong> </div> </div> </div> <div style="line-height: 20px;"> &nbsp; </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <h6 style="line-height: 20px;"><strong>Affected Service:</strong> Identifications via PXL Vision</h6> <div style="line-height: 20px;"> <span style="background-color: transparent;"> </span> </div> <div style="line-height: 20px;"> <span style="background-color: transparent;">&nbsp;</span> </div> <div style="line-height: 20px;"> <span style="background-color: transparent;">Dear Customers</span> </div> <div style="line-height: 20px;"> <span style="background-color: transparent;">&nbsp;</span> </div> <div style="line-height: 20px;"> <span style="background-color: transparent;"> </span> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> The previously reported issue with our identification partner, <strong>PXL Vision</strong>, has been resolved. All affected services have been restored and are once again fully available. Customers should no longer experience any limitations </div> </div> <div style="line-height: 20px;"> <span style="background-color: transparent;"> </span> </div> <div style="line-height: 20px;"> <span style="background-color: transparent;"> </span> </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <h3 style="font-size: 24px;">&nbsp;</h3> <h3 style="font-size: 24px;">Current Status</h3> <div style="line-height: 20px;"> The service provider has resolved the cause of the outage. All services are available again and are functioning properly </div> <div style="line-height: 20px;"> &nbsp; </div> <div style="line-height: 20px;"> Thank you for your patience during this outage. </div> <div style="line-height: 20px;"> &nbsp; </div> </div> <div style="line-height: 20px;"> Best regards <br> <strong>Your Swisscom Trust Services Team</strong> </div> </div> </div> <div style="line-height: 20px;"> &nbsp; </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=26693344&amp;k=14&amp;r=https%3A%2F%2Ftrustservices.swisscom.com%2Fen%2Fsupport%2Fdeveloper-section%2Fservice-status-overview%2Fst%C3%B6rung-bei-online-identifikationen-%C3%BCber-pxl-vision-behoben&amp;bu=https%253A%252F%252Ftrustservices.swisscom.com%252Fen%252Fsupport%252Fdeveloper-section%252Fservice-status-overview&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Signing Service Multi-Authentication Broker Online identification Electronic signature Tue, 06 Oct 2026 09:25:22 GMT https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/st%C3%B6rung-bei-online-identifikationen-%C3%BCber-pxl-vision-behoben 2026-10-06T09:25:22Z Rojan Kaya https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/service-st%C3%B6rung-bei-identifikationen-%C3%BCber-pxl-vision <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <h6 style="line-height: 20px;"><strong>Affected Service:</strong> Identifications via PXL Vision</h6> <div style="line-height: 20px;"> </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> Dear Customers </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> Our identification partner, <strong>PXL Vision</strong>, is currently investigating an issue affecting several services. According to the latest information, you may experience limitations when performing identifications. </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> All PXL Vision services are currently affected, and the analysis is ongoing. </div> <div style="line-height: 20px;"> <h5> </h5> <h5>Current Status</h5> The cause of the outage is currently being investigated. The provider is working with the highest priority to restore the affected services. </div> <div style="line-height: 20px;"> <h5> </h5> <h5>Possible Impacts</h5> <ul> <li>Identification may temporarily fail.</li> <li>Error messages or delays may occur during the identification process.</li> </ul> We are closely monitoring the situation and will notify you as soon as more information becomes available. Thank you for your understanding. </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> Thank you for your understanding. </div> <div style="line-height: 20px;"> Best regards <br> <strong>Your Swisscom Trust Services Team</strong> </div> </div> </div> <div style="line-height: 20px;"> </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <h6 style="line-height: 20px;"><strong>Affected Service:</strong> Identifications via PXL Vision</h6> <div style="line-height: 20px;"> </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> Dear Customers </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> Our identification partner, <strong>PXL Vision</strong>, is currently investigating an issue affecting several services. According to the latest information, you may experience limitations when performing identifications. </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> All PXL Vision services are currently affected, and the analysis is ongoing. </div> <div style="line-height: 20px;"> <h5> </h5> <h5>Current Status</h5> The cause of the outage is currently being investigated. The provider is working with the highest priority to restore the affected services. </div> <div style="line-height: 20px;"> <h5> </h5> <h5>Possible Impacts</h5> <ul> <li>Identification may temporarily fail.</li> <li>Error messages or delays may occur during the identification process.</li> </ul> We are closely monitoring the situation and will notify you as soon as more information becomes available. Thank you for your understanding. </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> Thank you for your understanding. </div> <div style="line-height: 20px;"> Best regards <br> <strong>Your Swisscom Trust Services Team</strong> </div> </div> </div> <div style="line-height: 20px;"> </div> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=26693344&amp;k=14&amp;r=https%3A%2F%2Ftrustservices.swisscom.com%2Fen%2Fsupport%2Fdeveloper-section%2Fservice-status-overview%2Fservice-st%C3%B6rung-bei-identifikationen-%C3%BCber-pxl-vision&amp;bu=https%253A%252F%252Ftrustservices.swisscom.com%252Fen%252Fsupport%252Fdeveloper-section%252Fservice-status-overview&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Signing Service Multi-Authentication Broker Online identification Electronic signature Tue, 06 Oct 2026 08:55:02 GMT https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/service-st%C3%B6rung-bei-identifikationen-%C3%BCber-pxl-vision 2026-10-06T08:55:02Z Rojan Kaya https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/wartungsarbeiten-am-docusign-connector-erfolgreich-abgeschlossen <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <strong>Affected Service:</strong> DocuSign Connector </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> Dear Customers </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> Maintenance work on the <strong>DocuSign Connector</strong> has been successfully completed. </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> The service is once again fully available. </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> The update has been successfully implemented, and there are currently no known limitations. </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> <strong>Status:</strong> Completed / Service available </div> </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> Thank you for your understanding. </div> <div style="line-height: 20px;"> Best regards <br> <strong>Your Swisscom Trust Services Team</strong> </div> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <strong>Affected Service:</strong> DocuSign Connector </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> Dear Customers </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> Maintenance work on the <strong>DocuSign Connector</strong> has been successfully completed. </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> The service is once again fully available. </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> The update has been successfully implemented, and there are currently no known limitations. </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> <strong>Status:</strong> Completed / Service available </div> </div> <div style="line-height: 20px;"> </div> <div style="line-height: 20px;"> Thank you for your understanding. </div> <div style="line-height: 20px;"> Best regards <br> <strong>Your Swisscom Trust Services Team</strong> </div> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=26693344&amp;k=14&amp;r=https%3A%2F%2Ftrustservices.swisscom.com%2Fen%2Fsupport%2Fdeveloper-section%2Fservice-status-overview%2Fwartungsarbeiten-am-docusign-connector-erfolgreich-abgeschlossen&amp;bu=https%253A%252F%252Ftrustservices.swisscom.com%252Fen%252Fsupport%252Fdeveloper-section%252Fservice-status-overview&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Signing Service Multi-Authentication Broker Electronic signature Mon, 05 Oct 2026 11:06:16 GMT https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/wartungsarbeiten-am-docusign-connector-erfolgreich-abgeschlossen 2026-10-05T11:06:16Z Rojan Kaya https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/erinnerung-wartungsarbeiten-am-ais-service-am-10./11.-oktober-2026 <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> Dear Customers </div> <div style="line-height: 20px;"> &nbsp; </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> We would like to remind you of the previously announced maintenance work on our signature platform. <h3>&nbsp;</h3> <h6>Maintenance Window</h6> <ul> <li><strong>Start:</strong> Saturday, October 10, 2026, 10:00 p.m.</li> <li><strong>End:</strong> Sunday, October 11, 2026, 6:00 a.m.</li> </ul> <h6>Impact</h6> During this time window, maintenance and migration work will be performed on our platform. A temporary interruption of services is to be expected. During this time, signatures and identifications may be temporarily unavailable or only partially available. <h6>&nbsp;</h6> <h6>Important</h6> <ul> <li>The maintenance work is scheduled and will be actively monitored.</li> <li>No action is required on the customer’s part.</li> <li>Once the work is complete, the services will be available again as usual.</li> </ul> </div> </div> </div> </div> <div style="line-height: 20px;"> Thank you for your understanding. </div> <div style="line-height: 20px;"> Best regards <br> <strong>Your Swisscom Trust Services Team</strong> </div> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> Dear Customers </div> <div style="line-height: 20px;"> &nbsp; </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> We would like to remind you of the previously announced maintenance work on our signature platform. <h3>&nbsp;</h3> <h6>Maintenance Window</h6> <ul> <li><strong>Start:</strong> Saturday, October 10, 2026, 10:00 p.m.</li> <li><strong>End:</strong> Sunday, October 11, 2026, 6:00 a.m.</li> </ul> <h6>Impact</h6> During this time window, maintenance and migration work will be performed on our platform. A temporary interruption of services is to be expected. During this time, signatures and identifications may be temporarily unavailable or only partially available. <h6>&nbsp;</h6> <h6>Important</h6> <ul> <li>The maintenance work is scheduled and will be actively monitored.</li> <li>No action is required on the customer’s part.</li> <li>Once the work is complete, the services will be available again as usual.</li> </ul> </div> </div> </div> </div> <div style="line-height: 20px;"> Thank you for your understanding. </div> <div style="line-height: 20px;"> Best regards <br> <strong>Your Swisscom Trust Services Team</strong> </div> </div> </div> </div> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> </div> </div> <div style="line-height: 20px;"> <span style="color: #000000;"> </span> </div> </div> </div> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=26693344&amp;k=14&amp;r=https%3A%2F%2Ftrustservices.swisscom.com%2Fen%2Fsupport%2Fdeveloper-section%2Fservice-status-overview%2Ferinnerung-wartungsarbeiten-am-ais-service-am-10.%2F11.-oktober-2026&amp;bu=https%253A%252F%252Ftrustservices.swisscom.com%252Fen%252Fsupport%252Fdeveloper-section%252Fservice-status-overview&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Signing Service Multi-Authentication Broker Electronic signature Mon, 05 Oct 2026 06:00:01 GMT https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/erinnerung-wartungsarbeiten-am-ais-service-am-10./11.-oktober-2026 2026-10-05T06:00:01Z Rojan Kaya