Swisscom Trust Services > Service Status

Incident Report: RA App and iOS 26 Update

Written by Joseph Koenig | Sep 16, 2025 1:24:22 PM

Status: Analysis

Problem: After the update to iOS 26, the RA-APP can no longer be used for scanning. This incident is related to the new iOS 26 release.

Recommended action: iOS users are advised to postpone the update to iOS 26 for the time being.

Next steps: The issue is currently being investigated. Please check this page regularly for status updates.

Update 1/10/2025:

  • The root cause is found
  • A fix is ready
  • A new version was pushed to the Quality Assurance Prozess