---
title: "Incident: Credit card payments currently restricted"
description: Card payment via our homepage is currently not possible. We are working on a quick solution and will inform you as soon as the problem has been solved. Thank you for your understanding.
---

[Swisscom Trust Services > Service Status ](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview)

# [Incident: Credit card payments currently restricted](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/incident-kreditkartenzahlungen-aktuell-eingeschränkt)

 Written by [Rojan Kaya](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/author/rojan-kaya) | Feb 24, 2026 1:15:54 PM

 

Dear customer

Unfortunately, card payment for identification via our homepage is currently only possible to a limited extent. The payment processor we use is working hard to find a solution.

Alternative sources of supply with credit card support:

- Switzerland: **[Digital Identity Hub CH](https://identhub.vizibit.ch/#/switzerland) *"NEW"***  (payment in CHF & EUR, service provided by ViziBit d.o.o.)
- EU: **[Digital Identity Hub EU](https://identhub.vizibit.eu/#/eu_swisscom) **** **(payment in EUR, service provided by ViziBit d.o.o.)

We will inform you as soon as new information is available.

Thank you for your understanding.

 

[View full post](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/incident-kreditkartenzahlungen-aktuell-eingeschränkt)

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