---
title: "(Resolved) Incident: Video-Ident and Auto-Ident (INTRUM) currently not possible"
description: Card payment via our homepage is currently not possible. We are working on a quick solution and will inform you as soon as the problem has been solved. Thank you for your understanding.
---

[Swisscom Trust Services > Service Status ](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview)

# [(Resolved) Incident: Video-Ident and Auto-Ident (INTRUM) currently not possible](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/gelöst-incident-video-ident-und-auto-ident-intrum-aktuell-nicht-möglich)

 Written by [Joseph Koenig](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/author/joseph-koenig) | Mar 27, 2026 3:42:34 PM

The identifications via *INTRUM Auto* and *INTRUM Video* via the *Multiple Authentication Broker (MAB)* are fully available again.

[View full post](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/gelöst-incident-video-ident-und-auto-ident-intrum-aktuell-nicht-möglich)

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