---
title: "Incident report: RA-APP and iOS 26 update"
description: RA App incident after iOS 26 release
---

[Swisscom Trust Services > Service Status ](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview)

# [Incident report: RA-APP and iOS 26 update](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/gelöst-incident-report-ra-app-und-ios-26-update)

 Written by [Joseph Koenig](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/author/joseph-koenig) | Oct 6, 2025 2:55:14 PM

Status: Resolved - A new version (5.0.1) with a fix has been submitted to the App Store. The release in the App Store usually takes place within 48 hours.

**Problem:** After updating to iOS 26, the RA-APP can no longer be used for scanning. This incident is related to the new iOS 26 release.

[View full post](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/gelöst-incident-report-ra-app-und-ios-26-update)

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