The RA process
Example RA-App: Identification in less than 2 minutes
Login with two factor authentication by a RA-Agent
Select country & ID document type
Scan document and take a picture of the person
Check data provided by the OCR
Check that the mobile number for future authentication is existant
Submit the data to the RA-Service
RA-App: Scalability by RA Agent network
Customers and partners conclude an RA agency contract. The partner designates a first RA agent, the so-called “RA Master Agent”. This RA Master Agent must be identified by Swisscom or a Swisscom partner. After a first remote training with Swisscom he can identify other colleagues and determine them as RA agents and RA master agents. RA agents can then download and install the “Swisscom RA” app from the Android or iOS App Store. After successfully completing an e-learning training session, they can log in to the Swisscom RA app and carry out identifications.
The RA Master Agents have access to an administration portal of the RA Services to manage the RA (Master) agents. This allows the organization to build a proper network of RA agents for identification through self roll-out.