In case of complex contract content, it can quickly happen that forms pile up on the customers, partners side of within the company itself. However, this should be avoided from the point of view of a good user experience, as it creates unnecessary waiting times. Instead, companies should design digital processes that can be tracked in real time, require little administrative effort and meet all security and compliance requirements.
User Expierence from a single source
Contract creation from form data
Simple integration of signature
Our solutions for form processes
A basic form process for different use cases
Swisscom Trust Services has partners who have very good experience in designing a wide range of digital form processes. For standard applications, you can rely on proven solutions. Thanks to building components for various integrations, these processes are very scalable and can be adapted to new situations. They are also optimised for different end devices to ensure the best possible user experience.
However, just as important as the frontend and user expierence of the application is the backend integration in existing systems, such as ERP. With a properly implemented process, companies can easily design various forms for different applications and end devices of their customers. This saves time as well as resources and increases the conversion rate. The electronic signature from Swisscom Trust Services ensures that a legally valid contract can be concluded at the end of the process.
Temporary employment contracts – from creation to signature
Personnel service providers have to manage a high volume of employment contracts in a short time and are therefore predestined for time-saving digital solutions. Smart solutions can reduce administrative work, avoid errors and minimise costs. Digital processes also benefit temporary workers, who can sign faster and more flexibly. A digital workflow also helps to avoid unnecessary paper and interfaces to company systems automate filing.
Everyone involved benefits from the digitisation of temporary employment and employee leasing contracts and Swisscom Trust Services ensures that compliance and legal certainty are maintained.
Conclude policies legally and in real time
Many insurance policies can already be concluded digitally. However, some more complex offers are subject to the written form requirement. With innovative solutions for form processes by Swisscom Trust Services and its partners, this application can also be designed digital. Especially with more complex policies, there is usually a need for advice at first and the required forms are not trivial. A digital process that allows joint filling out of forms provides a remedy here: an advisor can see in real time what information a customer is providing and give him tips accordingly.
Thanks to an electronic signature, insurance customers can legally sign the contract at the end of the process. With this process, companies can offer a very similar user experience in a digital matter as they do in the meeting room on site.
«We are working with Swisscom Trust Services for a very long time. The benefits of the partnership with Swisscom Trust Services are that they enable us to offer our digital contract and form solutions: we integrate their electronic signature and online identity solutions into our portfolio. This allows our customers to digitally map and use all their documents and customer contracts, across the entire lifecycle (one Voice to YOUR Customer), increasing efficiency and conversion rates. Working with Swisscom Trust Services is a lot of fun!»
Co-founder and CEO, Ajila
The Signing Service is a cloud-based service for remote signatures. It can be easily integrated into existing form processes using the Signing Service’s standard API. This allows companies to add electronic signing capabilities to their forms processes while taking into account the highly regulated compliance requirements in their respective markets. Learn more
Smart Registration Service
The Smart Registration Service (SRS) can be integrated with a simple API to a form process and offers diverse methods for identification. The SRS takes over the coupling of identification with an authentication method and enables unlimited electronic signing. The service enables end customers to use the qualified electronic signature in an existing form process and to sign digital contracts directly afterwards. In addition, it is possible to connect existing identification procedures and have them certified for the qualified signature. Learn more
Our authentication methods (e.g. Mobile ID) are the most secure two-factor authentications on the market and enable an electronic declaration of intent and the triggering of the electronic signature – whether at home or in the office. All what you need is a mobile phone with the authentication method already installed (e.g. Mobile ID, Banking App, etc.). These methods offer the most convenient completion of a digital form process. Learn more
Together with our partners to digital form process
For more than 21 years we have been working in the signature and authentication market and provide our customers with strongly secured and highly reliable and fail-proof solutions. Our customers have been trusting us and our international expertise for decades, especially in case of worldwide signature and authentication requirements. We offer our customers support as well as products which they have relied on for decades.
Finally, we know the regulatory requirements and our users´ demands.
The Berlin-based company eHealth-Tec develops solutions for networking medical facilities with structured digital data and is a pioneer in the areas of electronic prescriptions and emergency room information software. With eHealth-Tec’s products and services, care processes are digitalised and optimised. In partnership with Swisscom, a secure registration process was developed that enables doctors to issue e-prescriptions.
FP (Francotyp-Postalia), headquartered in Berlin, is an experienced expert in secure mail business and secure digital communication processes. The focus is on the use of electronic signatures in all their facets and advantages. In addition, FP protects its customers against cyber attacks with unique end-to-end cryptography solutions for the Industrial Internet of Things (IIoT). As a provider of highly secure systems, FP enables its partners in eGovernment, eHealth, eJustice and business to digitise and secure documents and processes with a modular range of services.