Klarna and Swisscom Trust Services announce their partnership and extend the Smart Registration Service (SRS) with a revolutionary identification method. The new identification method SRS Bank is a legally compliant procedure in accordance with the EU regulation eIDAS and enables persons to identify themselves for the qualified electronic signature within a few seconds when concluding a business transaction requiring the written form.
Swisscom Trust Services launched the Smart Registration Service (SRS) back in March 2020 and provides its Signature Services customers with a catalogue of different identification methods (e.g. video or Face-2-Face). By integrating the Smart Registration Service, companies are able to offer their end customers the most suitable identification method for their application, so that they can register once with an authentication method. The end customer can then sign documents or contracts electronically in a qualified or advanced level – over a period of several years, and in compliance with the eIDAS regulation and the Swiss federal law ZertES.
With SRS Bank, Swisscom Trust Services meets today’s customer expectations of smooth processes via various digital channels. Until now, customers could only conclude contracts digitally to a limited extent, as they required a handwritten signature or the legally equivalent qualified electronic signature.
Unlike Videoident or Postident, SRS Bank can be integrated flexibly and easily into various digital channels or purchase processes without media disruption. Since all relevant information such as first name, surname and date of birth is available, the identification method fullfills all compliance regulations. The customer remains in the same digital channel for the entire time, identifies himself using his bank login and can then conclude the digital transaction or a digital contract of sale with a qualified electronic signature.
In summary, SRS Bank enables simple and efficient integration for customers of Swisscom Trust Services and guarantees high user-friendly digital processes for end customers through automated processes without media disruption. There are concrete use cases scenarios in various industries, such as opening a checking account at a new bank, German credit bureau queries or credit assessment, or concluding a mobile phone contract without the need to visit a branch.
For the launch of SRS Bank, identification and registration is currently only available for users with an existing bank login in Germany.